北美大学图书馆“服务整合”案例研究Case Studies of Blended Services in North American Academic Libraries
徐慧芳
摘要(Abstract)：
过去十余年,北美大学图书馆面临着经费紧张、人员冗余、发展挑战等一系列问题,许多图书馆把流通、咨询、馆际互借等传统的服务内容整合到一个物理咨询服务点完成。同时,该服务点还作为其他深层次服务的转接点,承担图书馆各项服务的转接功能。该文主要介绍了北美大学图书馆服务整合的背景、措施、内容、带来的好处和存在的问题等。
关键词(KeyWords)： 服务整合;案例研究;一站式服务
基金项目(Foundation):
作者(Author): 徐慧芳
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