杨薇,曾丽军

• 1:厦门大学图书馆
• 2:北京大学图书馆

摘要(Abstract)：

"快传"(RapidILL)与"立借"(Borrow Direct)分别代表文献传递与馆际互借的最佳实践,两者的共性主要体现在高度自动化和全面的质量控制,其核心是节约用户时间、增强用户粘性。我国馆际互借与文献传递服务体系今后的发展方向也主要体现在时间维度上,具体落实在节约用户时间、优化用户时间和提高用户的等待价值这三个方面。

关键词(KeyWords)： RapidILL;Borrow Direct;馆际互借;文献传递;服务体系;发展方向

Abstract:

Keywords:

基金项目(Foundation): 中国高校人文社会科学文献中心(CASHL)2016年前瞻性课题“CASHL文献服务新模式研究”的研究成果之一

作者(Author): 杨薇,曾丽军

DOI: 10.16603/j.issn1002-1027.2018.04.003

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• (1)注:“立借”的完成时间计算方法是从用户提交申请到申请馆收到图书为止,CASHL馆际互借服务的完成时间计算方法是从用户提交申请到提供馆在系统中做运送处理为止。