国外数字馆藏使用及服务绩效评价指标体系述评A Review on the Statistics and Performance Evaluation Indicators System of the Electronic Library Services
张宏玲
摘要(Abstract)：
上个世纪90年代中期以来,有关数字馆藏使用及服务绩效评价的问题引起了国际图书馆界和专家的高度关注,开展了很多这方面的研究。该文详细介绍了其中较有影响和代表性的三个研究项目(EQUINOX、2003年版ISO2789标准附录A及ARL E-Metrics)的研究背景及指标体系,分别从指标体系的绩效特征、构成、可获取性、实践发展及相互之间的关系5个方面进行了详细分析。
关键词(KeyWords)： 数字馆藏;绩效评价;绩效指标;EQUINOX;ISO2789;ARL E-Metrics
基金项目(Foundation):
作者(Author): 张宏玲
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